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Start your own Business – Become a Stylist w/ Stella & Dot
July 30, 2010 – 6:01 pm | 3 Comments

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Start your own Business – Become a Stylist w/ Stella & Dot. If you like jewelry and fashion; this might be the opportunity for you. Stella & Dot is the modern home-based business. They have …

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Home » Business Resources, Customer Service, Human Resources, Selling online

Team Building and Customer Service Critical for Your Success

Submitted by whateverebay on May 12, 2009 – 10:00 am14 Comments

With the recent move I made to get a space for the growth of my online business it is time that I think about the culture of my company. I know that soon I will need to bring in Team Members to help assist with the growth. From past experience I know that my online business can grow rather quickly. TEAM BUILDING and a Strong Customer Service are critical for the success of any company, no matter the size. There are many other components that I have to keep in mind such as Insurance, Employment Policies, Compensation and Bonus and other Legalities. Most important is Team Building and Customer Service.

I have worked for companies that employed over 100 employees and understood the importance of team work and creating an environment where your Team Members feel free to be creative and find enjoyment in their work. Customer Service can sometimes take its toll on you. Creating a goal oriented compensation plan and offer Sabbaticals to your Team Members shows them you understand the impact their well being has to your success.

There are many companies that have incredible packages geared at Team Building. You can hire a Human Resource company to help you structure your Team Building plan. You can offer from One Month to 3 Months Sabbatical, back to school assistance, Career Growth, scholarships for their children, special retreats for relaxation for a day or even large Corporate Events to encourage Team Work. This of course varies from the size of your company to the industry you are in.

Now, I expect to hire at least 4 full time and 3 part time Team Members in the next year. Now would be a good time to check out what other companies are offering and create an outline on what my vision for my Team is. A trip to Hawaii would be great. I believe Oprah did this for her Staff and their families. I would like to know what Corporate Events Oprah offers.

eBay has an impressive package for their Team Members (employees) as well as Yahoo and Google. However, Zappos culture and core values have always stood out. Customer Service and their (Team Members) employees are priority at Zappos.

ABC News Nightline interviewed CEO Tony Hsieh over at Zappos. Zappos has grown to sell over a Billion Dollars in shoes and accessories. They could not have accomplished this goal without proper Team Building and Customer Service.

Do you offer sabbatical packages to your Team Members? Does your employer offer any activities to allow you to Re-Charge? If you could create a sabbatical for your Team Members what would it be?

NightLine




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