Concealed Damaged is not as complicated as you think, but it is time consuming and you can potentially lose a lot of money.

As you know, I worked with a large online company and …

This is the time of the year where you DO NOT want to receive that phone call from your Customer. Now, where are we going to have dinner on??
All shipments arriving in for the last …

Attempted delivery Notice. When a Freight Company attempts to schedule a delivery to a Residential area they will call for an appointment. If your buyer fails to call back within 24 hours the Freight company …

Educating yourself and your buyer on the delivery of Freight Shipments is critical to your success.
Provide your Buyer with a list of what to look for and expect during delivery. Attach a copy of …

The process of filing these claims is similar to Ground shipments. I have found most Freight Trucking Companies will have a stronger Claims Department. Usually their Claims Examiners are trained Risk & Loss Insurance Adjusters …

 
You get the call or email. What are you going to do?
 
- Ask the buyer to email you images of the box and the contents.
-     - Have the buyer identify any visible damage to the outside …

Filing Damage Claims can be time consuming and exhausting. If you do not file your claims on time you will be at a HUGE loss. This can cripple your business and ultimately can cause you …